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Tag: team building

SupConf keeps speaking to me.

The month of June holds some ambitious goals. It going to be crazy busy as we stitch up unfinished projects.  It would be easy to set the experience of SupConf on a shelf and go back to it when I have more time. But the voices from SubConf keep speaking to me, reminding me there is reason […]

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Building a Team to Meet the Needs of your Customers

If you are passionate about customer support like we are here at The Yeomen, you most likely have conversations with your team regularly about how to improve the support you provide. Is there more you could be doing? Does your team need to expand to offer additional hours of support? Are there other service options […]

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