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Tag: customer insights

4 Ways Your Marketing Efforts Could Benefit from Customer Support Insight

How closely do your marketing and customer support teams work together? Do they communicate on a regular basis? Do they talk at all? If they aren’t, then they need to.  Because collaboration between the two teams that directly engage your customers can only improve their experience with your company.   Marketing and Support are, in […]

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How to Leverage Customer Support to Listening to Your Customers

You’ve heard the quote before, probably spoken by a parent or a teacher: “We have two ears and one mouth so that we can listen twice as much as we speak.” This old quote is not just excellent life advice, it’s excellent business advice. As a business owner, you’ve got your head in the sand […]

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