Sorry, your browser doesn't support all of the technology used on this site. Please upgrade to the latest version of Internet Explorer, Chrome, Safari, or Firefox for a better experience.

Services

We're ready to help with your help desk.


Support System Solutions

Put our experience to work.

The Yeomen love building and fine-tuning custom support solutions, establishing communication channels, and integrating useful native and third-party apps into your support desk.

  • Build and fine-tune custom support solutions, business rules, and automation.
  • Establish communication channels, including email, chat, phone, SMS, and social media.
  • Integrate and customize native and third-party apps into your support desk.


Help Center Implementation

The Perfect "Self-Service" Option

The Yeomen implement your Knowledge Base, FAQ, and Community Forums, draft internal workflows, and develop policies that protect your company and respect your customers.

  • Implement your Knowledge Base, FAQ, and Community Forums.
  • Draft internal workflows to provide consistent, informed support.
  • Develop policies that protect your company and respect your customers.


Reporting & Training

Empowering Your Team

The Yeomen can build custom reports for internal performance metrics, develop insights from customer feedback, and train expert support teams dedicated to serving your community.

  • Build custom reports for internal performance metrics. 
  • Develop insights reflecting external customer feedback.
  • Train expert support teams dedicated to serving your community.

Are you ready to discuss your support needs?

We'd love to hear from you!