The Yeomen consulting will turn your support into a service that doesn’t just solve problems, but turns customers into advocates for your brand. We’ll build you a solution that engages your community and keeps them happy. Our workflows reduce response times and increase customer satisfaction, and our policies protect both you and the community you serve. Put The Yeomen’s experience at the helm of your support, and make customer service a cornerstone of your business.
Are you just starting to build your support team? We can help. The Yeomen will staff your help desk with the support you need to help your company grow. We provide you with reports and feedback from your customers so you can improve your product. If there are bugs in your system, we’ll make sure you know about them. As you plan for growth, our team can plan a strategy to scale your support.
The Yeomen team has been instrumental in building our support foundation to ensure the happiness of our customers.Jason Sharpe, Global Operations Director, FiftyThree
Are you ready for a bit more support? We can do that. The Yeomen will provide a full-time agent or a complete support team dedicated to your brand. We learn your company culture and represent those values to your customers. Our professionals become experts on your product and help your customers grow in their knowledge as well. As you continue to experience growth, our team will put measures in place to keep your support running efficiently.
Need to boost your existing support team? We’ve got it covered. The Yeomen can strengthen your team with professional agents at a cost that won’t significantly increase your overhead. We’ll engage your most urgent support concerns and help you eliminate your backlog. If you need international expertise, we can provide team members to assist in foreign markets.
The Yeomen has been an amazing partner for us, helping us stay nimble and provide awesome support to our members during a period of rapid growth.Darnell Witt, Director of Community, Vimeo
Is your product gaining a foothold in foreign markets? We can help. The Yeomen can localize your support to accommodate an international client base. We’ll take your workflows and modify them to meet region-specific needs. If you need additional staff, we can set you up with an expert who can engage with customers in their native language. Put our expertise to work, and stay connected to your community wherever it may be in the world.