The Yeomen love partnering with companies who establish customer support as a priority and make it an essential pillar of their business model. We work best with folks who are dedicated to establishing long-term solutions for their support and will invest the proper resources to build a strong service foundation for their communities.
- Build and fine-tune custom support solutions that balance care and efficiency.
- Establish communication channels, including email, chat, phone, SMS, social media messaging.
- Integrate and customize native and third-party apps into your support desk.
- Create business rules and automation to fine-tune support workflows.
- Develop resources and documentation that provide fast and consistent support to customers.
- Build custom reports for internal performance metrics and external customer feedback.
- Train expert support teams dedicated to serving your community.
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We also have an extensive blog with articles relating to the importance of a well-built Help Desk. Feel free to use this information in your conversations with clients or pass it along to the client directly.
If you have questions about whether a client is the right fit, or if you’d like to learn more information about the referral process, then feel free to contact Kathleen via email at [email protected]
There are two ways that you can refer a client to us. If the client would like to connect with us directly, you can provide them with this link:
Alternatively, you can submit client information yourself through the contact form below.