The Yeomen love partnering with companies who establish customer support as a priority and make it an essential pillar of their business model. We work best with folks who are dedicated to establishing long-term solutions for their support and will invest the proper resources to build a strong service foundation for their communities.
- Build and fine-tune custom support solutions that balance care and efficiency.
- Establish communication channels, including email, chat, phone, SMS, social media messaging.
- Integrate and customize native and third-party apps into your support desk.
- Create business rules and automation to fine-tune support workflows.
- Develop resources and documentation that provide fast and consistent support to customers.
- Build custom reports for internal performance metrics and external customer feedback.
- Train expert support teams dedicated to serving your community.
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We also have an extensive blog with articles relating to the importance of a well-built Help Desk. Feel free to use this information in your conversations with clients or pass it along to the client directly.
If you have questions about whether a client is the right fit, or if you’d like to learn more information about the referral process, then feel free to contact Jim via email at
Alternatively, you can submit client information yourself through the contact form below.