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Happy Holidays from The Yeomen!

The Yeomen would like to wish everybody a safe and happy holiday! As the year comes to a close, we hope that these last few weeks are smooth and painless for you and your team. May your queues be short, and your tickets be jolly. The holidays are a fantastic reminder that the support industry […]

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Happy Holidays to Our Veterans

  The holiday season has finally arrived, and we here at The Yeomen couldn’t be more excited.  For many, this is a time of generosity of spirit and benevolence, a time in which we make a point to think of others first and help those who share life around us.  As leaders in an industry […]

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Meet Our Support Group Speaker: Turner Yevich

November 3rd is just around the corner, and we couldn’t be more excited for this Support Group. For those who are new to it, Support Group is a community of customer service professionals who come together to discuss their experiences of serving communities. This week, we have a very special guest speaker: Our very own […]

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Testify!! The Yeomen’s New Testimonial Page Is Here!

  The Yeomen are excited to announce a brand new page on our website:  Testimonials. The Testimonial page is where we celebrate our fantastic partnerships and share with you some of the work we’re doing.  You can check out some of the great companies who’ve chosen us for their support needs and see what they […]

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We’re Celebrating Three Years Today!!!

The Yeomen kicked on our website and opened for business three years ago today.  To mark the anniversary, we asked our community to name notable “trios” then designed a poster with Yeobot’s best rendition of a selection of them. We’re grateful for our Yeomen community, our partners, and the greater support community (Support Driven, we’re […]

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Meet our Support Group Speaker: Chris Hunt

August 4th is the date of our next Support Group Meetup and we’re so excited about our next speaker! Support Group is a community of customer service professionals who come together to discuss their experiences of serving communities. We’ve got another great speaker this time around: Chris Hunt. Chris will be talking about scaling success […]

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9 Ways Working From Home Helps the Environment

Here at The Yeomen we are passionate about environmental stewardship. We only get one planet. It’s everyone’s responsibility to conserve resources and reduce their footprint so that the Earth will continue to thrive after we are gone. That’s a lot of responsibility don’t you think? It’s why we advocate so passionately for a workforce of […]

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Jim Introduces The Yeomen @ RVA Venture Summit

We were honored to have a few minutes to share our story with The Venture Forum.

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The Yeomen — Help For Your Help Desk Video

Are you a developer like Michelle?  Have you designed a product that people are going nuts about?  Have you noticed your customers are writing in more often and you’re having trouble getting back to them? Are you a community manager like Ben?  Have you been asked to take on Support along with the actual work you were […]

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Jim Coe Chosen For Goldman Sachs 10,000 Small Businesses Program

After a strong year of growth for The Yeomen, Jim Coe has been accepted into the Goldman Sachs 10,000 Small Businesses Program.  We offered help for the help desks with a dozen partners last year.  Our email-based support team for customers throughout the world is steadily growing and creating new jobs.  Goldman Sachs is targeting […]

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