Who are The Yeomen?
The Yeomen are a team of professionals who build and staff custom support solutions for businesses and organizations across the globe. We specialize in creating systems that don’t just resolve problems, but also foster brand loyalty and growth by cultivating relationships with user communities.
“The Yeomen has been an amazing partner for us, helping us stay nimble and provide awesome support to our members during a period of rapid growth.”
Darnell Witt, Director of Community
Caretakers of Community
The core principle of The Yeomen is the belief that customer support is first and foremost an industry of service. We believe that authentic, human connections are the best way to engage customers and make them feel appreciated and understood. Every support system we build puts people first and ensures that their experience is one of respect, trust, and positivity.
Protecting your Brand
The Yeomen recognize that customer support is often the first point of contact between companies and its customers. That’s why we invest heavily into learning culture of our partners. As representatives of your brand, we make sure that our support team accurately reflects your values and practices so that when they talk to us, they are also talking to you.
Upsourcing your Support
The pride of the Yeomen is building a support system that caters to your specific needs. We don’t merely outsource your support to our way of doing things; we build a model that works for you. Our experts will work closely with you to understand your products, your customers, your needs, and then create a plan that aligns these with your future goals. That’s what we call upsourcing.