After a strong year of growth for The Yeomen, Jim Coe has been accepted into the Goldman Sachs 10,000 Small Businesses Program. We offered help for the help desks with a dozen partners last year. Our email-based support team for customers throughout the world is steadily growing and creating new jobs. Goldman Sachs is targeting growing companies focused on creating jobs. Jim has always kept job creation at the front of his mind. “I started The Yeomen to create decent jobs. I grew up in Michigan where I saw how the middle class could make a life for their families. I benefited from two parents having the opportunity to make a life that ushered me to college. The Yeomen is an attempt to recreate this in a digital world.” We’re super excited to join Goldman Sach’s growing list of companies who’ve had great success after completing the course.
The 9-week program will use peer learning and experts in business to help The Yeomen create a solid plan for growth. The quality of service we provide depends greatly on employee engagement and collaboration. “Our success hinges on great people who feel challenged and valued by their team. I’m not interested in hockey stick growth,” Jim notes, “I’m passionate about returning value to work once more. All work.” The Goldman Sachs program will give The Yeomen the tools to grow with integrity.
Though based out of Babson College in Boston, the cohort is spread throughout the eastern part of the States. Most of the work will be done online. It’s an environment Jim is very comfortable working in. “The Yeomen work from home every day. We have grown and thrive in this virtual environment.”
The Yeomen offer customer support staffing and consulting for growing businesses who understand the value of true care of their customers. Services included building support systems, recruiting and training teams, policy development, full and part-time staffing, and localizing. Jim Coe started his based in Richmond, Virginia, in August of 2013.